💬
Steam Hub
Community and Steam discussions.
Open ↗Coming Soon!FAQ Frequently Asked Questions
🐛 Report a Bug
Via Steam
The best place to report a bug is the Steam community hub.
- 1.Go to PlaneWorld Steam Discussions
- 2.Create a post in the Bug Reports section
- 3.Describe the bug in as much detail as possible
- 4.Include screenshots if possible
Information to Include
To speed up resolution, include this information:
- ✓Game version (visible in main menu)
- ✓Operating system (Windows 10/11, version)
- ✓GPU configuration (graphics card)
- ✓Available RAM
- ✓Detailed bug description
- ✓Steps to reproduce the problem
- ✓Screenshots or video if possible
- ✓Log files (documents/PlaneWorld/logs/)
⚠️ Known Issues
No known bugs at the moment.
| Severity | Problem | Status | Since |
|---|---|---|---|
| Low | — — — — — — — — — — — — — | — — — | v0.0.0 |
Updates
This list is updated with each patch. Follow patch notes on Steam.
✉️ Contact Me
Technical Support
For any technical issue with the game, bugs, launch or performance problems.
Email :support@maison-nourson.fr
Average response time: 24-48h (working days)
General Contact
For collaborations, press questions, suggestions or any other topic.
Email :contact@maison-nourson.fr
Press & partnerships welcome
Steam Community
The Steam community is the best place to connect with other players, share adventures and get quick help.
Join the Community ↗Coming Soon!💰 Refunds
PlaneWorld is sold on Steam. Refunds follow Steam's standard policy:
- ▶Less than 2 hours of play AND less than 14 days since purchase
- ▶Request must be made via help.steampowered.com
- ▶Refund processed within 7 working days
If you have an issue preventing you from playing properly, contact me before requesting a refund.